ISO 20000

ISO 20000

What is ISO 20000 ITSM – IT Service Management ISO/IEC 20000 is the first worldwide standard specifically aimed at IT Service Management. It describes an integrated set of management processes for the effective delivery of services to the business and its customers....
ISO 10002

ISO 10002

What is ISO 10002 – Complaints Management System The Complaints Management standard helps organizations of all types to identify, manage and understand how successfully they deal with their customer’s complaints. Some examples of complaints are: Poor quality of...
ISO 10001

ISO 10001

What is ISO 10001 ISO 10001:2007 provides guidance for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct. ISO 10001:2007 is applicable to product-related codes containing promises made to customers by an...
ISO 14001

ISO 14001

ISO 14001:2015 standard is revised to bring synergy between various ISO standards by following a new high level structure Annex SL and will replace ISO 14001:2004. We provide an authoritative, comprehensive and value added consulting, training and certification...
ISO 9001

ISO 9001

ISO 9001:2015 standard is one of the most important and eagerly awaited revision of the most popular QMS standard ISO 9001. We provide an authoritative, comprehensive and value added consulting, training and certification services for either new certification with...